Hiring Criteria | EMG Rent Direct

Hiring criteria

When it comes to hiring a vehicle from Rent Direct, it’s important to note that there are strict criteria that need to be adhered to.

Driver age: All drivers must be aged between 23-75 for cars and 23-69 for vans. Customers aged under 25, however, will only be able to rent Standard Category models - i.e. cars up to 1,400cc and small vans - and will be subject to a young driver’s surcharge (and must hold a full clean driving license). Your Driving Licence details can be accessed via the government website www.gov.uk/view-driving-licence. From here we will require the code to be generated and given to us (be careful, it’s case sensitive) along with your Driving Licence Number so that we can access your current record.

Driving Licence and history: All drivers must present a valid driving licence that has been held for at least 24 months. Minor licence endorsements up to six points will be accepted. However, major endorsements - such as UT, DD, DR, and IN - will not be accepted. Note that, for drivers under 25 years of age, all driving licences should be free from endorsements.

Insurance excesses and liabilities: All insurance is subject to an insurance excess, which is the cost to the hirer in the event of damage occurring during the rental period. These are stated when selecting a particular vehicle in our online booking program. Excess waivers are available to reduce liability and can be selected online also.

Required documents: In addition to your driving licence, you must produce two forms of identification. These can be bank statements or utility bills no older than three months, or a passport or flight details and a passport if you are visiting from overseas.

Payment and deposit: A deposit is required and is stated during the booking process. This will be refunded to the payment debit/credit upon the return of the vehicle with a full tank of fuel and in an undamaged condition but can take up to three working days to be credited by your bank. Payment can be made using all major debit and credit cards, excluding American Express.

Fuel policy: Vehicles are supplied with a full tank of fuel before hire, and it is expected that the hirer will return the vehicle with a full tank afterwards. If the vehicle is less than full, a charge will be made based on an approximate number of litres at a rate in excess of the current pump price.

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